We Value Your Privacy
We care about helping you become more productive and we also care about your privacy. It’s important to us that we make it easy for you to understand what information we collect from you, what we do with it, and how you can request access to this information. It’s always been our practice to maintain full transparency and trust with our website visitors and clients, and it just so happens that this complies with the laws of many countries around the world, too. If you have questions about this policy, you can always contact us through our website.
We collect as little information from you as possible for specific and identifiable purposes, and then we commit to using this information only in the way we have specified. When you join our emails or visit our site, you are agreeing to this Privacy Policy, the collection of information identified in this policy, please know that you always have the ability to opt out.
What Personal Information We Collect and When
We collect information so that we can make our products and services better tailored to the people who visit our site and do business with us. We collect this information to (i) deliver products and services you have purchased from us, (ii) to notify you about our product or service offerings that you may be interested in, so long as you have given us consent to do so, (iii) to keep track of visitor information to our site and/or or create retargeted and "lookalike" audiences for advertising purposes.
We collect information from you directly and indirectly through third-party services, as follows:
When you contact us: with questions or comments in the contact form, when you comment on a post directly on the website, to request more information, schedule a telephone call, or sign up to the newsletter, to place an order for products or services, to receive your product or services.
When we contact you: to provide the goods and services you requested, to request occasional feedback, to provide news, updates, and offers through the newsletter, usually by email.
When we contact others: we may see certain personal information from third party apps and services that allow us to complete your order, we may see certain personal information from third party installations that allow us to re-market our services and products to you on other websites, we may see certain personal information from third party apps and services that allow us to monitor website traffic, email conversion, and other analytics data, we may see your personal information when we work with third party processors, like our email provider and web host. For EU residents, please note that this means we may transmit your data across international borders.
Compliance
We make commercially reasonable efforts to work with data controllers (like our email provider) who guarantee compliance with privacy laws like the European Union’s General Data Protection Regulation. We store your personal information only for as long as it is needed to use it for the reasons you have consented to. Occasionally we will revise this policy and will use your contact information to notify you of these changes if they reduce your privacy rights in any way.
Why Your Privacy Is Important
Our Privacy Policy also explains important information that ensures we won’t abuse the information that you provide to us in good faith. By accessing and using our website, you can trust that what you want to be kept private, will be kept private. If at any time, you would like to read our Privacy Policy and get a better understanding of your rights and liabilities under the law. Feel free to visit our site, find the privacy policy in the footer and read it. If there is something you are concerned about or wish to get more clarity on, please let us know by contacting us through the website contact page. The Privacy Policy also informs you of how to notify us to stop using your personal information.
We are strongly committed to protecting your privacy and providing a safe & high-quality online experience for all of our visitors. We understand that you care about how the information you provide to us is used and shared.
Privacy Policy
We collect information from you when you register on our site, subscribe to our newsletter, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
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To improve our website
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To improve customer service
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To process transactions
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To process transactions
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To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your Consent
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us at info@signsmith.com.
Terms
Welcome to the online home of SignSmith, LLC. These Terms of Use govern your use of the site and the services provided through this site. Please read these terms of use before using this site. SignSmith reserves the right to amend, remove or add to these terms and conditions at any time, and changes will be effective immediately. Please continue to review these terms and conditions of service whenever accessing or using this site. Your use of this site will constitute your acceptance of the terms and conditions. If you have any questions regarding the Terms of Use, please contact info@signsmith.com.
Site Use: You may not modify, copy, print, display, reproduce, distribute, or publish any information from this site without the express written permission of SignSmith. At any time SignSmith may make changes to this site or to the services or products described in this site without notice.
Price: There shall be added to the prices shown, the amount of any sales, use, or other taxes however designated, levied or based on such prices or on this Agreement or the sale or use of the property sold hereunder (hereafter the “merchandise”) including state and local privilege or excise taxes based on gross revenue and any taxes or amounts in lieu thereof paid or payable by SignSmith in respect of the foregoing, exclusive however of taxes based on net income. Any personal property taxes assessable on the equipment from the date of acceptance of this Agreement shall be borne by the Customer. SignSmith reserves the right to charge 2% interest per month on all invoices unpaid after the due date.
Returns: It is the Customer’s responsibility to assure the quality of all goods received. All sales are final except for merchandise that arrives to the customer damaged or defective. Returned Material Authorization must be granted for all returned goods. In order to receive a refund credited to your bank account, your order must have been placed no more than 30 days from when a refund is requested. For your security, the refund must be credited back to the card used to purchase. In the event that your credit card has expired or has been canceled, store credit will be issued.
As a security feature we do not retain credit card numbers as our system is designed to provide security to our customer. After 3 months, we no longer have the ability to issue a refund to your order through our merchant processing company and will issue store credit. We do not manually accept credit cards for security reasons.
Indemnity: Customer shall indemnify SignSmith against and hold SignSmith harmless from any and all claims, actions, proceedings, expenses, damages or liabilities including attorney’s fees, arising in connection with the customer’s personal use of any product purchased from SignSmith.
Inability to Perform: SignSmith shall not be required to perform its obligations under this Agreement, or be liable for its failure to perform, if nonperformance is caused by any Act of God, war, civil disturbance, strike, work stoppage, transportation, unavailability of merchandise, contingencies, power failures, laws, regulations, ordinances, acts or orders of any governmental agency or official thereof, or any cause not within the control of SignSmith.
License: By agreeing to these terms you hereby grant SignSmith a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use all of the materials and photos that you submit including all trade secrets, copyrights, patents or other intellectual property contained in such material photos.
International Policies Many countries have their own policies concerning the purchase of goods outside of their country. Please be aware of your own country's policies before purchasing SignSmith merchandise. Taxes and tariffs are not implemented from SignSmith but by your federal government and are the responsibility of the customer to pay at the time of delivery.
Privacy Policy SignSmith may send you emails from customer service related to your account information, your orders or answers to your email for help. We may also send you emails about promotions, special offers and new products. You may opt in or out of receiving promotional emails at any time by emailing SignSmith. SignSmith will never give or sell your personal information to anyone.
Risk of Loss & Insurance: All sales to customers are FOB shipment origin. All risk of loss and destruction of or damage to all products by reason of theft, fire, water or any other cause shall pass to Customer upon shipment of the merchandise to the Customer, and the occurrence of any such casualty shall not relieve the Customer from making payment of the balance of the purchase price.
Disclaimer and Limitations of Liability: SignSmith’s liability to the customer for any loss, damage or expense of any kind, resulting from, but not necessarily limited to, any defect of any product, the use, or any other cause whatsoever, regardless of the form of action, whether in tort or in contract, shall be limited to the actual charge listed on the face of this agreement without interest. SignSmith will in no event be liable for lost profits or other consequential damages even if SignSmith or its representatives have been advised of the possibility of such damages or for any claim against the customer by any other party. SignSmith will in no event be liable for any loss, damage, or expense of any kind resulting from SignSmith or any of its employees, representatives or sales persons rendering technical or other advice or representation in connection with the performance of any computer hardware, computer software, computer printers, media used by those printers or any combinations thereof unless it is specifically contained in this agreement.
Copyright SignSmith and all related images or printed materials are exclusive copyrights or other intellectual property of SignSmith. All other trademarks, copyrights, trade secrets or other intellectual property contained in the photos and other materials that appear on the SignSmith site are the property of their respective owners. You are not entitled to use any images in connection with any product or service without the express permission of SignSmith and/or the owner of that image. You are not entitled to duplicate, sell or distribute any such images or materials without the express permission of SignSmith or the owner of that content.
Agreement: This Agreement contains the entire Agreement between the parties hereto with respect to products purchased. No promise, representation, warranty or covenant not included in Agreement has been or is relied on by either party. Each party has relied on its own examination of this Agreement and the provisions hereof and the counsel of its own advisors. The failure or refusal of either party to inspect the agreement or other documents or the failure to obtain legal or other advice relevant to this transaction constitutes a waiver of any objections, contentions, claims that might have been based upon such reading, inspection or advice. No modification or amendment to this Agreement shall be of any force or effect unless in writing executed by the Customer and authorized representative(s) of SignSmith. This Agreement is not assignable by Customer without the prior written consent of SignSmith. The placement of order with SignSmith, or the delivery or acceptance of products or service from SignSmith constitutes acceptance of above terms.